CV88 Privacy Policy – How secure is your information with us

CV88 ("we", "our platform") treats your privacy as its highest priority. This Privacy Policy ("Policy") explains what information we collect, how we use it, and what rights you have.

By using the CV88 website or mobile app, you agree to this Privacy Policy. If you do not agree with any part of it, please refrain from using our services.

Our goal is simple — to let you enjoy CV88 without worrying about data security. This is not just a policy on paper; it is part of how we operate every single day.

CV88 collects two types of information — what you provide directly, and what is collected automatically.

What you provide directly:

• Name, date of birth & phone number (collected at registration)
• National ID or passport (for KYC verification)
• Payment information (bKash/Nagad number)
• Messages sent via live chat or support

Automatically Collected:

CV88 uses your information solely for legitimate purposes and for your benefit. Full details are provided below:

• Account Management: To create, verify, and maintain your account.
• Payment Processing: To securely process deposits and withdrawals.
• Support Provision: To resolve any issues you encounter.
• Fraud Prevention: To keep your account secure and detect any suspicious activity.
• Legal Compliance: To comply with applicable laws and regulations.
• Service Improvement: To improve your experience.

CV88 shares information only in very limited circumstances. We never sell your data or pass it on to anyone without your permission.

Situations Where Data May Be Shared:

• Payment Processors: Only the information necessary to process bKash, Nagad, Rocket, or bank transfer transactions.
• Legal Authorities: When required by a court order or legal directive.
• Security Investigation: To assist in investigations into fraud or cybercrime.
• Service Providers: Only organizations working on behalf of CV88, bound by strict confidentiality agreements.

Outside of the cases listed above, your information will not be shared with anyone.

CV88 uses industry-standard security technologies to protect your information. Our layers of security are outlined below:

• TLS/SSL Encryption: All data transmissions are encrypted.
• AES-256 Encryption: All stored sensitive data is encrypted.
• Two-Factor Authentication (2FA): An extra layer of security for account logins.
• Real-Time Monitoring: Immediate detection of suspicious logins or transactions.
• Regular Security Audits: Identifying system vulnerabilities and resolving them.
• Data Backup: Regular backups are maintained on secure servers.

CV88's website uses cookies and similar technologies to enhance user experience and ensure the platform functions properly.

Types of cookies we use:

• Essential Cookies: To maintain login sessions and store security tokens. The site cannot function without these.
• Functional Cookies: To remember your preferences, such as language or theme.
• Analytics Cookies: To understand which pages are used most and improve our service — completely anonymously.

You can manage or disable cookies at any time through your browser settings.

CV88 retains your information only for as long as necessary. Data is kept for the duration your account remains active.

• Account Information: For the duration the account is active + 5 years (as required by law).
• Transaction Records: 7 years (in accordance with financial regulations).
• Log Data: 90 days.
• Support Messages: 2 years (to ensure quality of service).
• Cookie Data: Until the session ends or 30 days, whichever comes first.

Upon account deletion, personal information is removed as promptly as possible; however, certain data may be retained for a defined period where required by law.

You have full control over your information at CV88. You may exercise the following rights at any time:

CV88's services are exclusively for individuals aged 18 and above. We do not knowingly collect information from minors or allow them to create accounts.

Your date of birth is verified at registration. Accounts cannot be created for users under 18. If any such information reaches us, it will be deleted immediately.

CV88 reserves the right to update this Privacy Policy at any time. When changes are made, the "Last Updated" date on this page will be revised accordingly.

Registered users will be notified in advance of any major changes via app notification. Continued use of the service after changes take effect will be considered acceptance of the updated policy.

If you have any questions, feel free to reach out to our support team in English — we're always ready to help.